Executive Group Travel Blog

Hotel Review - Wynn Las Vegas

[fa icon="clock-o"] Jan 27, 2016 10:30:00 AM [fa icon="user"] Marci McCormack [fa icon="folder-open'] Travel Recommendations, Incentive Travel

Location:

The Wynn is an impressive hotel and one of the few great last minute options for a large group (300+).  The sheer number of guest rooms and meeting rooms available between the Wynn and Encore can only be matched in one other conference hub, Orlando.

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The Good & The Bad:

First the good and bad before we recommend when the Wynn is a great option.

The good: the service was impeccable.  This ranges from the banquet lunch staff, to the meeting event rep and all the way to the AV team.  The only place the service fell short was the front desk which is disappointing since it is the first impression.

The meeting rooms had beautiful patios for guests to enjoy fresh air.  Make sure you request the curtains to be open during breaks to enjoy the patio.  Also in regards to the Wynn & Encore meeting rooms, they are spread out so be prepared for long hauls between the rooms.

The food, specifically the daily banquet lunch buffet was the best experienced at any hotel for a banquet event.  People couldn't say enough good things about the daily lunch spread.

The rooms are spacious, bathrooms are impressive and most have a decent view of the strip and morning sunrises over the mountains.  For the price the rooms exceed expectations.

Dining options and activities are endless at the Wynn property.  There are restaurants on every corner you turn, multiple pools throughout the property, nightly shows and a large casino.  At this property you never have to leave and can have a great 4 day experience.

Location is a bonus as its walking distance to a few great hotels along with a large mall and additional dining options.  Given it is not located in the center of the strip, it is nice for a company event.  Another plus is direct flight to Las Vegas from endless US and international locations at affordable prices.

The bad:  The Wynn is a casino based hotel so smoking is prevalent throughout the property.  You return to your room with your blazer smelling like an ashtray.  Even the elevator lobbies on each floor had a strong smell.  If you are looking for a smoke-free property, this is not it.

The banquet costs.  Paying almost $6.25 for a small bottle of water seems like highway robbery.  One understands they need to make money but with prices so exorbitant it leaves a bad taste in your mouth.  A can of Sprite over $6, seems like you are getting ripped out.  If you are not careful a simple meeting beverage cost can be over $15,000 for one day with only soda, coffee and waters!  Even for the restaurants and bars the average cocktail was $16 and beers almost $10.  This makes it hard for attendees to socialize or dine on property given the prices.

The front desk.  As a meeting planner you hate to see a front desk haggle your guests for an upgrade or even worse oversell the hotels inventory.  Luckily the Wynn meeting reps are on top of things and quick to resolve the problems but it would be easier if the front desk followed the plan provided and not create fires that needed to be put out.

The last small complaint is the separation of the Wynn from some of their on-site vendors.  One example is the popular pool parties at the Encore beach club are additional for Wynn/encore guests, along with entrance to the on-site clubs.  You heard many times the phrase "wow they really charge you for everything at this hotel."  $18 per device, per day internet charges, charges to use the fitness club, etc.  Unfortunately this has become a way of life in the Vegas hotel/club industry so it's part of booking an event in Las Vegas.


Recommendation:

Overall the Wynn is a great solution for a kickoff event or quarterly sales meeting or product announcement.  It's meeting spaces are a cut above the rest from both options and layout.  The food, AV and staff leave a great impression and the Wynn sales team are easy to deal with and extremely responsive.  If you are looking for a large property with a meeting rooms and a high number of guest rooms then the Wynn is a top choice, if you are looking for an incentive trip hotel then I would look elsewhere.



 

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