In 2020, you would assume the answer to this question is yes. And for the most part, that's right. Technology in the meetings and events industry has transformed over the last 5+ years with smartphone apps, websites, and on-site displays. However, despite providing attendees with all of this technology (from event websites to agenda apps, and even screens displaying throughout the property), there's still feedback that certain guests miss hard copy agendas. The days of printing agendas for every attendee are over, but if you find it necessary to provide hard copies for some, we recommend printing 20% of the attendee number. If you run out you can always print more on site.
The main benefit of having your agenda online is the ability to make live updates. Our world is more unpredictable than ever, so this is an increasingly important aspect in event planning. When COVID-19 started to impact everything earlier this year, we were able to update itineraries and communicate with clients as soon as changes happened. This is crucial, especially when planning for a large group traveling from all over the world. Even when things are going smoothly though, apps and event websites are the most streamlined way to communicate effectively with large groups of attendees.