Customer Service Win:
This review is with no bias just from personal experiences of a travel coordinator who struggles year after year to find the perfect flight options at a reasonable price and with least stops possible. It’s not an easy task when there’s limited daily flights and only one direct option each day.
The ladies at the JetBlue groups desk make this process bearable and over the years it’s refreshing to speak to the same women month after month. When Becky or Linda answers the phone, you know it will be a good experience.